Privacy Policy – Transcend By Faith

Privacy Policy — Transcend By Faith

If you disagree with this Privacy Policy, please do not use the website.

1) Who We Are and How to Contact Us

Business Name: Transcend By Faith
Website: https://transcendbyfaith.com/
Privacy Email: support@transcendbyfaith.com
Mailing Address: 777 N. Jefferson St, Suite 408, Milwaukee, WI 53202

2) Information We Collect

We collect information in three ways: (A) information you provide, (B) information collected automatically, and (C) information from third parties.

A) Information You Provide

Depending on how you use the site, you may provide:

• Contact information: name, email address, phone number (if you choose to provide it)
• Order information: billing address, shipping address (if applicable), order details, and purchase history
• Account information: username and password (if account creation is enabled)
• Customer support communications: messages you send us, form submissions, survey responses, and related details
• Course/digital product access details: information needed to deliver downloads or grant access (such as email address and order confirmation)

Payment information: We do not store full credit card numbers on our servers. Payments are processed by third-party payment processors, including WooCommerce Payments, PayPal, and Venmo. These providers collect and process your payment information in accordance with their respective privacy policies and security practices.

B) Information Collected Automatically

When you visit our website, we (and our service providers) may automatically collect:

• Device and usage data: IP address, browser type, device type, operating system, pages viewed, time on pages, referring/exit pages, clicks, and other website activity
• Approximate location: derived from your IP address
• Cookies and similar technologies: cookies, pixels, tags, and similar tools used for site functionality, analytics, and measurement (see Section 6)

C) Information from Third Parties

We may receive information from:

• Payment processors (confirmation of payment, transaction IDs, status, and limited details needed for records)
• Email platform (AWeber) (subscription status and email engagement, such as opens/clicks)
• Analytics/measurement providers (Google Analytics, Pinterest Tag) (aggregated website usage and conversion measurement)

3) How We Use Your Information

We use your information to:

• Operate the website
• Deliver products (books, digital products, downloads, courses) and related customer service
• Process transactions and maintain order records
• Send transactional emails (purchase confirmations, delivery/access instructions, support responses)
• Send marketing emails if you opted in (you can unsubscribe at any time)
• Monitor and improve site performance and understand how visitors use the site
• Protect the website and users (security monitoring, fraud prevention, and abuse detection)
• Comply with legal obligations (tax, accounting, dispute resolution, and enforcing policies)

4) When We Share Your Information

We do not sell your personal information for money. We share personal information only as needed for business operations, including:

A) Service Providers

We share information with service providers that help us run our website and deliver products, such as:

• E-commerce and checkout tools (WooCommerce and related plugins)
• Payment processors (WooCommerce Payments, PayPal, Venmo)
• Email communications (AWeber)
• Analytics and measurement (Google Analytics, Pinterest Tag)
• Website hosting, security, and performance services (as applicable)

These providers may process personal information only to perform services for us and/or as required to complete your transactions.

B) Legal and Safety Reasons

We may disclose information if required by law, court order, subpoena, or if we believe disclosure is necessary to:

• comply with a legal obligation
• protect our rights or property
• prevent fraud or security issues
• protect users or the public

C) Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

5) Purchases and Digital Product Delivery

If you purchase a book or digital product:

• We use your information to process your order, deliver access/download links, and provide support.
• Digital products may be delivered by email and/or through the website.
• You agree to provide accurate order details so we can deliver your purchase.

6) Cookies, Google Analytics, and Pinterest Tag

Cookies

We use cookies and similar technologies to:

• keep the site working properly
• remember preferences
• understand traffic and site performance
• measure whether visitors take actions like subscribing or purchasing

You can control cookies through your browser settings (including blocking or deleting cookies). Some features of the site may not function properly if cookies are disabled.

Google Analytics

We use Google Analytics to understand how visitors interact with the site (for example, pages visited and time spent). This helps us improve performance, content, and user experience.

Pinterest Tag

We use the Pinterest Tag to measure website activity on Pinterest (for example, whether a visitor comes from Pinterest and takes an action, such as subscribing or purchasing).
We do not use it for behavioral retargeting or cross-site personalized advertising.

7) Email Communications (AWeber)

If you subscribe to our email list, we use AWeber to send:

• newsletters
• product updates
• educational content
• promotions (if applicable)

You can unsubscribe at any time by clicking the “unsubscribe” link in any email. Even if you unsubscribe from marketing emails, we may still send transactional or service-related messages (for example, purchase confirmations or support responses).

8) Affiliate Links (If/When Used)

Some pages may contain affiliate links. If you click an affiliate link, the third party may place cookies or collect information according to their policies. We are not responsible for third-party privacy practices.

9) Data Retention

We keep personal information only as long as necessary for the purposes described in this policy, including:

• Orders and records: retained for accounting, tax, and legal compliance
• Email subscriptions: retained until you unsubscribe (and for a reasonable period afterward to document compliance)
• Support communications: retained as needed to resolve issues and keep business records
• Analytics/measurement data: retained according to provider settings and business needs, typically in aggregated form

10) Your Privacy Rights

Depending on where you live, you may have rights to:

• Access the personal information we have about you
• Correct inaccurate information
• Delete certain information (with exceptions for legal/financial obligations)
• Receive a copy of certain information (portability)
• Opt out of specific processing where applicable

California (CCPA/CPRA) Notice

California residents may have the right to know, delete, and correct personal information, and to opt out of the “sale” or “sharing” of personal information as defined by California law.

We do not sell personal information.
We do not share personal information for cross-context behavioral advertising (retargeting).

To submit a request, email support@transcendbyfaith.com with the subject line “Privacy Request.” We may need to verify your identity before completing your request.

11) International Visitors

If you access the site from outside the United States, your information may be transferred to and processed in the United States or other locations where our service providers or we operate. By using the site, you understand your information may be processed outside your country of residence.

12) Security

We use reasonable administrative, technical, and organizational measures designed to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute security.

13) Children’s Privacy

This website is not intended for children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided personal information, please get in touch with us, and we will take steps to delete it.

14) Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of third parties. Please review their privacy policies before providing information.

15) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised Effective Date. Your continued use of the website after changes means you accept the updated policy.

16) Contact Us

If you have questions or requests regarding this Privacy Policy, contact:

Transcend By Faith
support@transcendbyfaith.com
777 N. Jefferson St, Suite 408, Milwaukee, WI 53202

Our website address is: http://transcendbyfaith.com.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is visible to the public alongside your comment.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so you do not have to re-enter your details when you leave another comment. These cookies will last for one year.

When you visit our login page, we set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set several cookies to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long do we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This lets us automatically recognize and approve any follow-up comments, rather than holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except for their username). Website administrators can also see and edit that information.

What rights do you have over your data?

If you have an account on this site or have left comments, you can request an export of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.